Omagh based Dickson & Co. Insurance Brokers announces the opening of a new head office and call centre location as part of its ambitious expansion plans. The 6000sq ft premises is now headquarters for all six Dickson branch offices in Belfast, Cookstown, Dungannon, Omagh, Newry and Newtownstewart.
The new home represents a 1.2 million pound investment and over a year of planning and development. The Dromore Road premises was purchased in August 2014 and has undergone extensive renovation and fit-out. At the same time Dickson Insurance upgraded its IT systems to enhance customer service and engagement; improving links throughout its network, streamlining processes and boosting efficiency.
Founded in 1992, the 100% family-owned business has grown steadily to become one of the leading, most progressive independent insurance brokers in Northern Ireland. This move will enable the company to expand further. Currently Dickson Insurance has 50 employees, of which 27 were based in the old Omagh office. The relocation and expansion has already created an additional 3 posts in Omagh and the Company expects to increase its head office team to in excess of 50 people over the next two years increasing the total team across all offices to over 80.
The company is also expanding its Newry branch, having agreed terms to purchase another Co. Down insurance firm. Relocation of the Newry business to larger premises will take place by the end of this year 2015.
Dickson Insurance works closely with major insurance providers operating within the UK to offer clients a competitive insurance solution tailored to their requirements. Services cover a comprehensive range of personal, commercial and corporate insurance, including private motor, household, travel, investment property, commercial vehicles, motor fleets, motor trade, agricultural vehicles, farm, commercial property, employer and public liability cover.
A highly experienced team look after all aspects of insurance assistance, claims handling, and health and safety guidance on behalf of clients across Northern Ireland, Republic of Ireland, Great Britain and even Hong Kong!
‘This wealth of expertise and attention to detail across our products has established Dickson & Co. as a premier insurance broker that puts the needs of our clients first,’ says Ashley Dickson, Managing Director. ‘It is integral to our business approach that our clients get the correct cover at the correct price and receive a personal service. No insurance is standard, so we take the time to create bespoke solutions at competitive rates.’
‘Our clients also have the assurance that, should anything go wrong, we will be on hand to assist as best we can. This reputation for personal care and looking after clients’ interests has created a loyal customer base confident they’re in good hands.’
Ashley adds: ‘the new headquarters, together with our Newry expansion, demonstrate our commitment to our staff and customers and to the Northern Ireland economy, in particular our Omagh base. I am delighted that the growth of Dickson &Co will create new career opportunities for insurance professionals in the Omagh and Newry areas.’